QuixiCloud Legal Center

Transparency, privacy, and security commitments to our users.

QuixiCloud Acceptable Use Policy

Last Updated: July 10, 2026
Effective Date: May 1, 2026

1. Purpose

This Acceptable Use Policy ("AUP") defines the acceptable and unacceptable uses of QuixiCloud. This policy is designed to protect our users, maintain the stability and security of our platform, and ensure a safe environment across the wider internet ecosystem. By using QuixiCloud, you agree to strictly comply with this AUP.

2. Scope

This AUP applies to all services provided by QuixiCloud Data Storage Private Limited, including but not limited to:

  • The QuixiCloud Web Platform
  • QuixiCloud Android Application
  • QuixiCloud Windows Application
  • QuixiCloud WebDAV integrations
  • QuixiCloud APIs
  • Publicly shared files and folders (Shared Links)
  • Any future client applications (such as iOS and macOS apps)

3. Permitted Use

QuixiCloud is designed to be your primary hub for digital asset management. Users are permitted to use the platform to store, synchronize, back up, and share lawful digital content for which they possess the legal right to use, distribute, or modify.

4. Prohibited Content

You may not use QuixiCloud to store, host, or distribute any content that is illegal, harmful, or infringes on the rights of others. Prohibited content includes, but is not limited to:

  • Child Sexual Abuse Material (CSAM): Storing or distributing CSAM is strictly prohibited. Any discovery of such material will result in immediate, permanent account termination and will be reported to the appropriate law enforcement authorities (such as the NCMEC).
  • Malware & Harmful Code: Viruses, worms, trojan horses, ransomware, spyware, or any other destructive code.
  • Fraudulent Material: Phishing kits, stolen credentials, stolen credit card data, or materials facilitating financial fraud.
  • Illegal Goods: Material related to the trafficking of illegal drugs, weapons, or other contraband where prohibited by applicable law.
  • Infringing Content: Material that violates the copyrights, trademarks, patents, or trade secrets of others.
  • Unlawful Content: Any other material that violates applicable local, national, or international law.

5. Prohibited Activities

You agree not to engage in any activity that abuses the QuixiCloud platform or negatively impacts other users. Prohibited activities include, but are not limited to:

  • Spam & Phishing: Sending unsolicited bulk communications or hosting deceptive phishing pages.
  • Network Abuse: Conducting credential stuffing attacks, unauthorized vulnerability scanning, or Distributed Denial-of-Service (DDoS) attacks.
  • Resource Abuse: Utilizing QuixiCloud computing or storage resources for cryptocurrency mining.
  • Circumvention: Attempting to bypass, manipulate, or artificially inflate storage limits, bandwidth quotas, or billing mechanisms.
  • Reverse Engineering: Decompiling or reverse-engineering the Service where prohibited by law.
  • Automation Abuse: Excessive or abusive querying of QuixiCloud APIs or infrastructure utilizing automated scripts or bots outside of standard fair use.

6. Fair Usage

To maintain a high quality of service for all customers, QuixiCloud enforces a Fair Usage policy. We reserve the right to apply reasonable technical limits to protect our infrastructure. These limits may include:

  • Bandwidth and download throttling for excessively accessed public links.
  • API rate limiting.
  • Temporary account restrictions or read-only modes during active abuse investigations.

7. Shared Links

QuixiCloud allows you to generate public links to share your files. You are solely responsible for the content you distribute via Shared Links. You must not use Shared Links to publicly distribute illegal, copyrighted, or malicious material. If a Shared Link is found to be distributing Prohibited Content, the link will be disabled immediately.

8. Copyright Enforcement

QuixiCloud respects intellectual property rights and complies with valid copyright infringement notices (such as DMCA takedown requests). We reserve the right to disable access to allegedly infringing content while conducting an investigation. Repeat infringers may have their accounts suspended or terminated.

9. Abuse Reporting

We rely on our community and the broader internet ecosystem to help keep QuixiCloud safe. If you encounter content or activity that violates this AUP, please report it immediately:

10. Investigation

QuixiCloud reserves the right, but does not assume the obligation, to investigate suspected violations of this AUP. Because we utilize strong encryption, we cannot broadly scan the contents of your files. However, during an investigation, we may utilize account metadata, connection logs, public Shared Links, and other necessary operational information to protect the Service and comply with applicable law, fully respecting the boundaries of our Privacy Policy.

11. Enforcement Actions

If we determine that a violation of this AUP has occurred, we may take one or more of the following enforcement actions at our sole discretion:

  • Issue a formal warning.
  • Disable or remove the violating Shared Link or content.
  • Temporarily suspend account access.
  • Permanently terminate the Account and delete all associated data without a refund.
  • Report illegal activity to the relevant law enforcement authorities as required by law.

12. Appeals

We recognize that mistakes can occasionally happen (e.g., false positives on malware detection). If you believe an enforcement action was taken against your account in error, you may appeal the decision by contacting support@quixicloud.com. Our compliance team will review the appeal and make a final determination.

13. Updates to this Policy

QuixiCloud reserves the right to update this Acceptable Use Policy at any time to address new threats, legal requirements, or platform changes. We will provide notice of material updates where appropriate. Continued use of the Service following an update constitutes your acceptance of the revised AUP.