Support Center

Frequently Asked Questions

Everything you need to know about QuixiCloud’s platform, storage options, and billing.

Cloud Storage FAQs

Cloud storage is a secure online service that lets you store, access, synchronize, and share files from any device with an internet connection.
Yes. Modern cloud storage platforms protect files using encryption, secure data centers, two-factor authentication, and access controls. QuixiCloud also provides end-to-end encryption for supported features.
100GB – documents & photos\n500GB – personal backup\n2TB – families & professionals\nUnlimited – businesses & creators
Install the QuixiCloud Android app, choose the folders to protect, and enable Auto Backup. New photos, videos, and documents are uploaded automatically.
Yes. QuixiCloud supports web access, Android, Windows, macOS, iPhone, iPad, WebDAV, and S3-compatible integrations.
Yes. You can securely share files and folders with passwords, expiration dates, download permissions, and access controls.
End-to-end encryption encrypts files before they leave your device so only authorized users can access them.
Yes. Deleted files can be restored according to your storage plan and retention settings.
Yes. QuixiCloud supports S3-compatible storage, including Cloudflare R2, Backblaze B2, MinIO, and Amazon S3.
Yes. QuixiCloud provides Windows desktop synchronization, web access, and Android support, with additional platforms continuing to expand.

QuixiCloud FAQs

You can generate a secure link for any file or folder in your QuixiCloud account. You can further protect this link by adding a password, setting an expiration date, or restricting access to specific email addresses.
Yes! Using our mobile and desktop applications, you can mark specific files or folders as "Available Offline". These files will be saved directly to your device so you can view and edit them even without an internet connection.
QuixiCloud is truly cross-platform. We offer native applications for Windows 10/11, macOS (Intel & Apple Silicon), iOS 15+, and Android 10+. You can also access your account from any modern web browser.
You can upgrade your capacity at any time by logging into your web dashboard, navigating to the "Billing" section, and selecting a new plan. Upgrades take effect immediately without requiring you to re-upload any data.

Need more help?

Backup Android PhotosBackup WhatsAppInstall Windows AppConnect S3Enable 2FARestore Deleted FilesShare Files SecurelyWebDAV Setup
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