Frequently Asked Questions

Cloud storage is a secure online service that lets you store, access, synchronize, and share files from any device with an internet connection.

Yes. Modern cloud storage platforms protect files using encryption, secure data centers, two-factor authentication, and access controls. QuixiCloud provides client-side encryption on supported features, with in-memory streaming encryption (Upload Replay Mode) for web uploads as detailed in our Security Policy.

100GB – documents & photos\n500GB – personal backup\n2TB – families & professionals\nUnlimited – businesses & creators

Install the QuixiCloud Android app, choose the folders to protect, and enable Auto Backup. New photos, videos, and documents are uploaded automatically.

Yes. QuixiCloud supports web access, Android (app), Windows (app), WebDAV, and S3-compatible integrations. iPhone & iPad users can join our iOS beta — contact us to register.

Yes. You can securely share files and folders with passwords, expiration dates, download permissions, and access controls.

Where supported on native apps, client-side encryption encrypts files before they leave your device. For web transfers and Upload Replay Mode, data is protected in-transit and streaming-encrypted in memory before being committed to encrypted disk storage (AES-256).

Expired accounts enter a 30-day read-only grace period (downloads permitted, uploads blocked). At Day 31, access is blocked. At Day 60, primary storage data is permanently deleted. Residual encrypted disaster-recovery backups are fully purged within 30 days of primary deletion (Day 90).

Yes. QuixiCloud supports S3-compatible storage, including Cloudflare R2, Backblaze B2, Self-Hosted S3, and Amazon S3.

Yes. QuixiCloud provides Windows desktop synchronization, web access, and Android support, with additional platforms continuing to expand.

You can generate a secure link for any file or folder in your QuixiCloud account. You can further protect this link by adding a password, setting an expiration date, or restricting access to specific email addresses.

Yes! Using our mobile and desktop applications, you can mark specific files or folders as "Available Offline". These files will be saved directly to your device so you can view and edit them even without an internet connection.

QuixiCloud currently offers native apps for Windows 10/11 and Android, plus full web access. iPhone & iPad support is in beta — contact us to join. macOS and Linux apps are on the roadmap.

You can upgrade your capacity at any time by logging into your web dashboard, navigating to the "Billing" section, and selecting a new plan. Upgrades take effect immediately without requiring you to re-upload any data.